History and mission statement


Elwood Mark, who himself suffered from hearing loss, opened his hearing aid clinic in 1952. His devotion to helping the hearing-impaired hear again soon became widely known and continues to be the cornerstone of the clinic’s reputation. Joined in his practice by his son Ian Mark some years later, the two men continued their devotion to caring for people with hearing loss problems. Over the years, the clinic’s team has grown further and included Ian’s wife Nancy Mark as well as her sister.

Céline Lachance, who has been part of our remarkable team for over 25 years, is devoted to helping us keep alive the same philosophy that first inspired Elwood Mark to found the clinic.

The Mark & Lachance philosophy has held steady throughout all these years:

To help the hearing impaired.

And we do live up to our commitment in order to help -

improve the quality of life of the people in our care and around us.


You will sense our unwavering commitment to our patients as soon as you step into our clinic.

We offer you :

  • A friendly welcoming atmosphere.

  • Personalized service.

  • Comfortable facilities and superior patient experience.

  • Hearing care professionals that cater to your needs in a respectful manner.

  • Well-trained hearing care professionals that rank among the best in their field.

  • A team of five hearing care professionals, ranking our clinic not only as the largest service provider if its kind in Québec, but also among the top ten in all of Canada.

  • This ensures we can offer you fast and flexible appointment options.

  • Access to leading manufacturers and their products to perfectly suit your hearing needs.

  • A comfortable waiting room, including a range of newspapers, magazines and films.

  • Certain services without an appointment.



We strive to :

  • Make your experience with us as pleasant as possible.

  • Improve your quality of life.

  • Help you stay sharp!

  • Ensure you can tell your friends that Mark & Lachance is the right choice for you.

Minor Repairs and Verification

An evaluation is required by a hearing care professional to determine if the hearing aid is suitable for the patients needs.

Par YMarketing